Why every business should study waiting lines
Hey everyone, Hope you're having a great week. Here are a few things I've been reading and pondering lately. Enjoy! 1. The Psychology of Waiting Lines »
How to solve problems with sub-problems (and a dog GIF)
Hey everyone, Hope you're having a great week. Here are a few things I've been reading and pondering lately. Enjoy! 1. The Iceberg Theory of User »
How to build your own tools
Hey All, Here are a few things I've been writing, reading and pondering recently. Enjoy and if you're feeling inspired, pass it on. 1. How to »
Airtable + Zapier: Everything You Need to Run a High-Volume Editorial Workflow
The longer I work in content marketing, the more I realize that there are so many little things that make a great content program. It's about »
How to Edit Your Own Writing
This is an excerpt of a course I put together for MarketingProfs called the Marketing Writing Bootcamp. It's a 13-part series that includes courses »